CoachellaRecruiter Since 2001
the smart solution for Coachella jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Coachella
Posted on: September 30, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLLILLIAN on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Coachella , Seasonal Partner Services Representative (Remote), Sales , Coachella, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Real Estate Sales Agents - Must have license
Description: Licensed Real Estate Sales Agent Coldwell Banker NRT is seeking both new and experienced real estate agents who are looking to boost their career up a notch. We offer innovative tools and
Company: Coldwell Banker
Location: Oceanside
Posted on: 10/15/2019

Healthcare Sales Representative 40k
Description: You are responsible for marketing Healthcare plans on social media, offline to small business owners.
Company: Ameriplan
Location: Chula Vista
Posted on: 10/15/2019

Customer Service Rep/ Telecommute
Description: The nation 039 s premier healthcare programs company is seeking leaders Customer service skills preferred
Company: Ameriplan
Location: Santee
Posted on: 10/15/2019


Sales & Service Coordinator NMLS 1 - La Jolla Commons-Executive Dr (CA)
Description: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and (more...)
Company: US Bank
Location: San Diego
Posted on: 10/15/2019

Delivery Service Representative
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused--individuals who want to join our team delivering packages. As a delivery (more...)
Company: Amazon
Location: Poway
Posted on: 10/15/2019

Real Estate Agents - License Required
Description: Licensed Real Estate Sales Agent br br br br Coldwell Banker NRT is seeking both new and experienced real estate agents who are looking to boost their career up a notch. We offer innovative
Company: Coldwell Banker
Location: Spring Valley
Posted on: 10/15/2019

Front Desk Agent (Full-Time)
Description: JOB DESCRIPTION br br The Front Desk Agents at the Omni San Diego Hotel are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors (more...)
Company: Omni Hotels & resorts
Location: San Diego
Posted on: 10/15/2019

Delivery Service Representative
Description: Amazon Logistics AMZL delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focusedindividuals who want to join our team delivering packages. As a delivery (more...)
Company: Amazon
Location: Lemon Grove
Posted on: 10/15/2019

Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (San Diego,CA)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: San Diego
Posted on: 10/15/2019

Route Sales Manager
Description: Join Ecolab s sales team as a Route Sales Manager in the San Diego, CA market. Within our industry leading Institutional division, this role offers comprehensive chemical products and solutions to meet (more...)
Company: Ecolab
Location: San Diego
Posted on: 10/15/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Coachella RSS job feeds