Wireless Customer Service & Sales Trainee
Company: Voyager Consulting
Location: San Bernardino
Posted on: July 15, 2025
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Job Description:
At Voyager Consulting, we're a committed team driven by
excellence in direct marketing and client acquisition through
advanced management. We are looking for a dedicated and
customer-focused Wireless Customer Service & Sales Trainee to join
our expanding team in Ontario. This is an exceptional opportunity
to be trained for the Frontier sales campaign, where you'll learn
to connect with the local community, drive new sales, and deliver
outstanding customer experiences. As a Wireless Customer Service &
Sales Trainee, you'll dive headfirst into the world of wireless
solutions, gaining invaluable hands-on experience by directly
engaging with customers. We'll equip you with top-notch training in
sales and service, helping you develop the competencies and
leadership potential to excel in this progressive industry. This
role is a direct path where your evolving expertise ensures
customer satisfaction and drives the success of our company. Key
Responsibilities of the Wireless Customer Service & Sales Trainee
Receive in-depth training on Frontier's wireless products,
including 5G, services, and customer service methods. Engage with
potential and existing customers in designated areas to introduce
and explain Frontier's wireless solutions in a clear and compelling
manner. Identify customer needs for wireless services and clearly
explain how Frontier meets those needs and delivers value and
benefits. Provide customers with basic support, troubleshoot common
issues, and ensure a positive experience throughout the sales and
support process. Develop skills in persuasive communication,
professional objection handling, and effective closing techniques
for wireless product sales. Maintain accurate records of customer
interactions, sales progress, learning achievements, and customer
feedback in the CRM system. Work with sales and customer service
teams, contributing to meetings and sharing field insights. Strive
to meet learning objectives and contribute to team sales and
customer satisfaction goals through dedicated effort and continuous
improvement.
Keywords: Voyager Consulting, Coachella , Wireless Customer Service & Sales Trainee, Sales , San Bernardino, California
