Slot Attendant - Tipped Position

Company: Augustine Casino
Location: Coachella
Posted on: November 25, 2022

Job Description:

Under the supervision of a Lead, the Slot Attendant is responsible for providing high levels of GOLDEN Service to internal and external guests. Slot Attendants perform various tasks throughout their shift to ensure guests' needs are met at all times and slot machines are playable. All duties are to be performed according to the policies and procedures of Augustine Casino and the regulations of the Augustine Casino Gaming Commission.

*Education Requirements*

High School Diploma/GED

*Work Experience/License/Certifications*
* Minimum 6 months of previous cash handling experience.
* Minimum 6 months of previous customer service experience.

The candidate must be able to obtain and maintain a key license, pass Title 31 within 90 days of employment.

*Essential Functions*

The Slot Attendant's primary role is to provide outstanding GOLDEN Service Standards to our external and internal guests. Communication and exceptional interpersonal skills are necessary to provide positive experiences and interactions with guests. As a Slot Attendant, your role is responsible for responding to dispatched change lights, machine tilts, and initiating jackpots and or hand pays. Slot Attendants perform basic math such as addition, subtraction, and multiplication to explain previous plays/pays. Additionally, Slot Attendants monitor the slot floor for suspicious activity, complete minor slot machine maintenance, and assist guests in locating machine titles, food outlets, restrooms, and TRM's. As an Attendant you are responsible for ensuring your assigned area maintains optimal floor presentation by performing and assisting others with chair sweeps, picking up debris, and reporting unsanitary debris for removal by housekeeping. Throughout the course of their shift, Slot Attendants are required to clean and sanitize slot machines, chairs, high touch areas, work stations, and shared equipment to combat the spread of infectious disease.

Administratively, the Slot Attendant role requires the use of a computer to use FJP and EZ-Pay. FJP is used to initiate the processing of hand pays, short pays, and jackpots. EZ-Pay may be used to look up the status of a ticket. In the absence of a lead, Slot Attendants may be asked to fill in as acting lead; assigning sections, designating breaks/lunches, and clearing individuals for buys.

If you love working with the public, quick on your feet with exceptional attention to detail this position is for you!

Job Type: Part-time

Pay: $13.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Supplemental pay types:
* Tips

COVID-19 considerations:
Please visit our website for all information regarding our Health & Safety Guidelines.

Application Question(s):
* Are you over 21? Yes or no answer only; please do not provide age.

Shift availability:
* Day Shift (Required)
* Night Shift (Required)
* Overnight Shift (Required)

Work Location: One location%58047475%

Keywords: Augustine Casino, Coachella , Slot Attendant - Tipped Position, Other , Coachella, California