Customer Service Advisor
Company: Jiffy Lube
Location: Coachella
Posted on: April 25, 2021
Job Description:
Start Your New Career Today & enjoy job stability with Jiffy
Lube as an Essential Business!IMMEDIATELY HIRING ----Safety is our
priority! COVID-19 protocols are in place! --Team Car Care owns and
operates more than 550 Jiffy Lube auto service centers in North
America. We offer a fun, fast paced work environment, with a
comprehensive benefit package which includes medical plans, 401(k),
certification/tuition reimbursement and paid vacations. At Team Car
Care we invest in you and your future by providing excellent
training for our technician, and management positions. We offer
fast track career advancement opportunities for hard working, team
players who can deliver results. If you are looking for more than a
job, apply today and begin your career with Team Car
Care!--DescriptionCustomer Service Advisors are responsible for
creating a positive guest experience by delivering outstanding
service. They offer service recommendations, ensuring completion of
quality workmanship, communicate to the guest any special
circumstances that impact overall satisfaction. Understanding the
full range of Jiffy Lube products and services. Position
Criteria--
Accurately capturing guests' product
needs and providing updates throughout the entire process Offering
our guests options that are tailored specifically to their
automotive needs Giving impartial advice to ensure that our guests
are aware of manufacturer recommendations Be able to analyze,
comprehend and recommend financial objectives that increase sales
and service results Energized by face-to-face interaction with
guests, to include resolving any issues Be a subject matter expert
in such areas as vehicle safety rules, operations manuals, and
maintenance instructions You must have the ability to read and
interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals, as well as be able to speak
effectively with our guests and other Teammates. Ensure that the
service center is clean and presentable If you have previous
experience in retail, restaurants, or the hospitality industry, you
might be perfect fit for the CSA position although not
required!----Qualifications
Previous Experience is not Required.
You must have the ability to read and interpret documents such as
safety rules, operating and maintenance instructions, and procedure
manuals. Be able to speak effectively with our guests and other
Teammates. Must be able to stand on your feet on hard surfaces like
concrete or metal Expect to work in an environment in which you
frequently experience hot and cold temperatures, loud noises, and
exhaust fumes Must be able to lift and move work-related items up
to 50 pounds Perform all other duties as assigned or needed. Must
be at least 18 years of age Candidates must be legally authorized
to work in the U.S. without company sponsorship now or in the
future Team Car Care is an Equal Employment Opportunity and
Affirmative Action Employer. All qualified applicants will receive
consideration for employment without regards to that individual's
race, color, religion or creed, national origin or ancestry, sex
(including pregnancy), sexual orientation, gender, gender identity,
age, physical or mental disability, veteran status, genetic
information, ethnicity, citizenship, or any other characteristic
protected by law.
Keywords: Jiffy Lube, Coachella , Customer Service Advisor, Hospitality & Tourism , Coachella, California
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