Shift Operations Manager
Company: Urth Caffe
Location: Corona
Posted on: April 17, 2024
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Job Description:
Position: Manager
Work Area: Front of the House
Immediate Supervisors: Owner/Operations Manager/Area Supervisor
Urth Caffe
Urth Caff-- started in 1989 as the first heirloom and organic
coffee company in the USA. Urth is a strong, growing company with a
bright future filled with many exciting opportunities. We are
always looking for great, kind, hardworking people to join our team
and become a part of the growing Urth Caff-- family!
Position Overview
This job description is not intended to be an exhaustive list of
all duties, responsibilities, or qualifications associated with the
job. Supervisors may assign additional responsibilities and the
responsibilities may change as the needs of the business
change.
Responsibilities:
1. Open door and shut off alarm. Set lights and air
conditioning.
2. Solve any pending issues from previous shift.
3. Assign opening duties to all Front of the House positions.
4. Review break violations reports and provide corrections.
5. Check email for catering orders and office requests. Send labor
log and sales report.
6. Conduct 5 minutes meeting to communicate to employees about
safety, guest service, any food related items, promotions and
training.
7. Prepare all paperwork and set cash for registers. Control cash
and other receipts by adhering to cash handling and reconciliation
procedures in accordance with policies and procedures.
8. Ensure that caff-- is setup correctly.
9. Receive all pastries and dessert items for quality and
presentation.
10. Receive all deliveries from all vendors, check in and organize
stock.
11. Check uniforms for name badge, swipe cards, safety shoes,
safety belts and cutting gloves.
12. Prepare all required paperwork, including forms, reports and
schedules in an organized and timely manner.
13. Terminations need approvals from either Founder, Area
Supervisor and/or Human Resources.
14. Check trash outside, umbrellas and outside set up.
15. Send employees on break, observe and provide training for
employee's performance and work productivity.
16. Every half hour check for guest satisfaction inside and outside
dining areas. Deal with all Guest issues. Make sure you carry guest
coupons with you always.
17. Deal with all employee issues including disciplinary
actions.
18. Close registers and count and verify all monies.
19. Check and maintain the overall appearance of the caff-- inside
and outside.
20. Communicate with co-managers and cashiers about any 86
items.
21. Communicate with co-managers any guest and employee issues.
General and Safety:
1. Use safety belt and safety shoes at all times.
2. Use hand truck to move or lift anything over 15 lbs.
3. Must perform physical activities in a variety of environmental
conditions that require moderate strength including climbing,
lifting, balancing, walking and handling of materials. Must be able
to stand for long periods of time.
4. The position requires lifting of 25 lbs. anything over 25 lbs.
assistance will be given to you.
5. Watch for wet floors and spillage, put signs and dry
immediately.
6. CLEAN AS YOU GO! Watch for food, debris and objects on the
floor.
7. The position requires the employee to be friendly and
courteous.
8. Our Guests always come first! Use Please and Thank you at all
times!
Physical Requirements:
The ability to lift 25/pounds regularly & un-assisted
The ability to respond quickly to sounds
The ability to move safely over uneven terrain or in confined
spaces
The ability to safely climb ladders
The ability to work in cold temperatures
The ability to wear personal protective gear correctly most of the
day
The ability to perform repetitive standing, walking, squatting,
bending, kneeling, twisting, stooping, balancing, reaching,
pushing
Pay Range (Pay ranges applicable to CA locations only)
Experience:
Restaurant management: 2 years (Required)
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Vision insurance
Experience level:
Shift availability:
Day Shift (Required)
Night Shift (Required)
Every weekend
Monday to Friday
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 40 - 50 per week
We are an equal opportunity employer, and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender, gender identity
or expression, national origin, age, disability, protected veteran
status, or any other characteristic protected by law. Urth will
consider qualified applicants with criminal histories in a manner
consistent with all legal requirements. Employment will be
contingent upon Urth's receipt of proof of the applicant's right to
work in the United States consistent with federal law.
Keywords: Urth Caffe, Coachella , Shift Operations Manager, Executive , Corona, California
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