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Assistant Automotive Store Manager

Company: Tire Choice Auto Service Centers
Location: Coachella
Posted on: November 26, 2022

Job Description:

Company DescriptionMonro Commercial Solutions (MCS) is a dedicated commercial unit of Monro, Inc. that designed to help companies with their maintenance needs for their fleets of vehicles. Were committed to empowering our people and teams to serve our Clients. By joining MCS, you are a joining a team that will inspire you to do your best and enjoy a culture that cares about your success.Monro, Inc., headquartered in Rochester, NY. Experience our unmatched success as the largest operator with close to 1300 auto service and tire stores coast to coast. Our market dominance is driven by teammates who exceed guest expectations and provide consistent value. Recognized as an industry leader, we are a publicly held company (NASDAQ: MNRO) with an ongoing multiyear transformational change initiatives, investing nearly $100 million in our stores, technology and our teammates.The Monro Family of auto service and tire centers feature quality brands, the majority offering complete auto care at significant savings compared to dealers. We operate approximately 1300 stores, 98 franchised locations, 8 wholesale locations, and 3 retread facilities in 32 states. Our footprint extends from New England to the Southeast, the Mid-Atlantic to the Midwest, and now into California and the Western region.
Job DescriptionThe Assistant Store Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monros performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality. The Assistant Store Manager is a key holder for the store and serves as the manager on duty, and helps to oversee the attached retread plant in the absence of the Store Manager, or when demand requires it.

Essential Functions:
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
Assist with scheduling road calls for outside fleet inspections, emergency roadside calls, and night calls
Help achieve Monros sales goals by properly informing and recommending tire and service products and sales promotions
Attend to all guest needs in areas of sales, service, complaints and adjustments
Build guest relationships to maximize customer satisfaction, loyalty, and retention
Assist technicians in conveying repair and service needs to guests
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory
Perform Store Manager functions as business needs dictate
Perform other duties as assigned and required by direct supervisor.Management Responsibility:
The Assistant Store Manager is an individual contributor to the team and operates under the general direction of the Store Manager.
QualificationsEducation and Experience:
High School Diploma or equivalent and a minimum of two years retail experience, or the equivalent combination of education and experience. ASE certification and State Inspection License (where applicable) preferred.Knowledge & Skills:
Capable of performing basic automotive maintenance, repair and tire services
Ability to identify problems by collecting data, and establishing facts in order to produce practical decisions and solutions
Ability to interpret and execute instructions furnished in written, oral, and diagram formats
Excellent customer service skills
Strong sales orientation and customer focus
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports
Excellent organizational and time management skills with the ability to change focus quickly to meet business needsWork Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust.
Must possess a current valid drivers license and have a satisfactory Motor Vehicle Report (MVR)
Ability to work flexible hours, days, evenings, weekends and holidays
Must be able to see, hear, speak, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance
Frequent standing and walking for long periods of time
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting
Additional InformationAll your information will be kept confidential according to EEO guidelines.Your next Destination!Growth Opportunity: At Monro were committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammatesreceive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by Jobble

Keywords: Tire Choice Auto Service Centers, Coachella , Assistant Automotive Store Manager, Executive , Coachella, California

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