CoachellaRecruiter Since 2001
the smart solution for Coachella jobs

Assistant Store Manager

Company: SPECTRUM
Location: Coachella
Posted on: February 24, 2021

Job Description:

JOB SUMMARY
The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel.

MAJOR DUTIES AND RESPONSIBILITIES
In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees.

Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.

Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control.

Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed.

Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction.

Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.

Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.
Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings.
Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process.
Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success.

Implements and enforces the cash management policy and completes timely audits of their Spectrum store.

In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures.

Provides management with frequent updates about key events in their store.

Assists with Store Manager functions and performs other duties as requested by management.

REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner
Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills
Significant time working inside a destination-style shopping environment
Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment
Displays passion for delivering a great customer experience during multiple roles in their career
Detail oriented and a good problem solver
High comfort level with personal technology, such as mobile devices and personal video platforms
Knowledge and ability to use computer and software applications
Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively

Education
Bachelor's Degree or equivalent work experience

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to make qualitative judgments
Some experience in implementing sales training and employee development programs
Some knowledge of identifying trends, risks and communicating those to management

RELATED WORK EXPERIENCE
1+ year: Management experience
1-3 yrs: Telecommunications/wireless experience
3-5 yrs.: Sales/Customer Service experience

WORKING CONDITIONS
Retail environment
Exposure to moderate noise level
Work hours and travel to other locations as business needs dictate
Handle a physically demanding job, lifting up to 35 lbs.
Ability to stand for prolonged periods of time
Professional attire and appearance
Valid driver's license and ability to meet Charter's motor vehicle requirements

For more information on Spectrum's benefits, please click .

Keywords: SPECTRUM, Coachella , Assistant Store Manager, Executive , Coachella, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Advertising Campaign Manager
Description: CG Life, an integrated marketing communications agency focused on the life science and healthcare markets is looking for an enthusiastic, self-starting Campaign Manager to join our San Diego office. The (more...)
Company: CG Life
Location: San Diego
Posted on: 03/2/2021

Regional Business Manager - Grocery West & Central
Description: Regional Business Manager - Grocery West Central ul li Full-time Company Description Who We Are... Based in sunny San Diego, Perfect Snacks is the--company behind The Original Refrigerated Protein (more...)
Company: Perfect Snacks
Location: San Diego
Posted on: 03/2/2021

Assistant Field Support Manager - San Diego, CA
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: San Diego
Posted on: 03/2/2021


Account Manager
Description: Design your life of financial freedom and flexibility. Run your own agency with uncapped commissions and a flexible schedule under one of the largest and most-respected insurance brands in the United (more...)
Company: Colonial Life
Location: San Diego
Posted on: 03/2/2021

Customer Success Manager
Description: Ref ID: 00866869Classification: Product Manager - ITCompensation: 135000.00 to 145000.00 yearly FOR immediate consideration please email Valerie Nielsen on LinkedIn with a copy of your resume (more...)
Company: Robert Half
Location: La Jolla
Posted on: 03/2/2021

Part Time Registered Nurse Case Manager $3,000 sign on bonus
Description: Registered Nurse/RN - Hospice / Part Time 3,000 sign on bonusJob Description:We have an opening for a part--time RNCM hospice experience preferred. This is a fully benefited position and we will teach (more...)
Company: Interim HealthCare
Location: San Diego
Posted on: 03/2/2021

EHS Manager - San Diego HQ Operations
Description: 274 open jobs.--Use your resume to get matched with the right job. Facilities EHS Vice President, Product Security Cybersecurity QC Receiving Inspector 1 Quality Assurance Staff SW Development Engineer (more...)
Company: Dexcom Inc.
Location: San Diego
Posted on: 03/2/2021

Social Media and Digital Content Manager
Description: Position SummaryThe Social Media Digital Content Manager oversees FIT4MOM's digital marketing content and social media platforms with a specific emphasis on email, blog, social and consumer marketing (more...)
Company: FIT4MOM
Location: San Diego
Posted on: 03/2/2021

Project Manager (MQ-9 Production)
Description: General Atomics Aeronautical Systems, Inc. GA-ASI , an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced (more...)
Company: GENERAL ATOMICS
Location: San Diego
Posted on: 03/2/2021

Career Opportunities with the Navy Service Management, Integration and Transport (SMIT)
Description: Description SAIC is part of a larger team that will provide support to the Navy's Service Management, Integration and Transport SMIT This program is responsible for maintenance and modernization of (more...)
Company: SAIC Corporation
Location: San Diego
Posted on: 03/2/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Coachella RSS job feeds